Returns & Exchanges
At Kenda, we are committed to your performance and satisfaction, offering a 30-day window to return or exchange gear that doesn't meet your athletic standards. All items must be in their original, unused condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your sports gear in its original packaging and include the printed return authorization slip inside the box.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival at our warehouse.